Warranty Information
Warranty Information
EZ Dock Warranty
EZ Dock Limited Warranties
Flotation (10 Years) – Modular dock units, Drive on Boat Ports and Kayak Ports are warranted against cracks, breakage, leaks, and ultraviolet deterioration caused by defects in material and manufacturing workmanship for a period of ten (10 years) from the date of purchase.
Hardware and Accessories (1 Year) – Hardware and accessories are warranted against defects in material and manufacturing workmanship for a period of one (1) year from the date of purchase.
| Product Category | Warranty Period |
| Floating Docks | 10 Years |
| PWC Ports | 10 Years |
| Boat Ports | 10 Years |
| Kayak Ports | 10 Years |
| Dock Anchoring | 1 Year |
| Dock Connection Kits | 1 Year |
| Dock Accessories | 1 Year |
| PWC Port Accessories | 1 Year |
These Limited Warranties specifically do not cover damages to EZ Dock products caused by improper installation; use inconsistent with EZ Dock’s instructions and product specifications; vandalism; severe weather and natural disaster; impact by watercraft, ice, falling trees, floating debris, and other foreign objects; animals or aquatic life; unauthorized product modification and attachment; and improper repair.
If an EZ Dock product fails under normal use and within the applicable warranty period, Buyer must submit a written claim to EZ Dock at 878 East Highway 60, Monett, MO 65708 USA. Claims must identify the failed product(s), describe the claimed defect(s), and include copies of dated proofs of purchase/receipts from an authorized EZ Dock reseller.
Upon receiving sufficient proof of covered product failure, EZ Dock will, in its sole discretion, either repair or replace failed products within a reasonable time after notice, and ship, at Buyer’s expense, repaired and/or replacement products to the site. “Repair” may be limited to providing a repair kit to Buyer. Costs related to the removal of failed products, and the installation of repaired and/or replaced products shall be at the Buyer’s expense. Warranties periods begin on the date of purchase from an authorized EZ Dock reseller. Repaired and replacement products are warranted only for the balance of the original limited warranty period. These limited warranties extend only to the original Buyer of products from an authorized EZ Dock reseller (“Original Purchaser”). Warranties are not transferable to anyone who subsequently purchases products from the Original Purchaser, or to any subsequent purchaser.
In order to ensure proper warranty coverage, Buyer should activate these Limited Warranties by properly registering the purchase of EZ Dock products within thirty (30) days of the date of purchase via the Registration Card provided in EZ Dock’s Owner’s Manual, or by registering online by going to www.ez-dock.com. The buyer, by acceptance and use of these limited warranties, waives any rights it would otherwise have to claim or assert that these limited warranties fail their essential purposes. The buyer agrees that the venue for any court action to enforce these limited warranties shall be in Barry or Greene Counties in the State of Missouri.
THE FOREGOING LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY FOR SELLER’S PRODUCTS, AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, IN LAW OR IN FACT. SELLER SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING OUT OF COURSE OF DEALING OR PERFORMANCE OR TRADE USAGE. SELLER SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF REVENUE, PROFIT OR USE, ARISING OUT OF A BREACH OF THIS WARRANTY OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, OPERATION OR REPAIR OF ANY PRODUCT. IN NO EVENT WILL THE SELLER BE LIABLE FOR ANY AMOUNT GREATER THAN THE PURCHASE PRICE OF A DEFECTIVE PRODUCT.
878 East Highway 60 • Monett, MO 65708 • P. 417-235-6917 • F. 417-235-2232 • www.ez-dock.com
Bertrand Warranty
Warranty policy Quais Bertrand Inc.
Warranty Period
From november 1, 2023, subject to the following, Quais Bertrand Inc. (“Quais Bertrand”) warrants that the products it manufactures and sells are free from any defects or manufacturing flaws and offers the following warranties applicable to the sold products (“Products sold”):
- For aluminum boat elevator and dock structures and their welds: twenty (20) years of warranty from the date of purchase by the buyer from Quais Bertrand or one of its authorized dealers.
- For mechanical components and all other accessories related to the mechanism manufactured by Quais Bertrand: two (2) years of warranty from the date of purchase by the buyer from Quais Bertrand or one of its authorized dealers.
Warranty Application
The warranties offered by Quais Bertrand are limited to the initial buyer and cannot under any circumstances be transferred to any subsequent purchaser of the Products sold.
During the warranty period and only upon presentation of the purchase invoice for the Products sold, Quais Bertrand undertakes, at its discretion, to repair or replace (if repair is not feasible) the defective Products sold at no cost. It is at the discretion of Quais Bertrand to establish the applicable procedure to benefit from the warranty.
In all cases, the costs of uninstallation and/or transportation to send the Products sold to Quais Bertrand for repair or replacement, as well as handling or delivery fees or transportation costs to return the Products sold to the buyer after repair or replacement, are at the buyer’s expense at all times.
Buyer’s Use and Responsibility
The warranties offered apply within the framework of normal use of the Products sold, considering the normal uses for which they are intended, under normal usage and climatic conditions, and for which the Products sold were designed, all according to the assembly, installation, and usage instructions provided by Quais Bertrand.
It is the responsibility of the buyer to ensure that the anchoring of a floating dock is sufficient. Quais Bertrand recommends that the buyer regularly checks the components of their installation and tightens bolts to ensure the safe use of the dock.
Specificity for Wood Coating
Due to their organic nature, wood surfaces are not covered by the warranties described above. Quais Bertrand is in no way responsible for splitting, warping, discoloration, swelling, or any other reactions of wooden posts, cables, or decking.
Warranty Exclusion
The warranties offered are limited and are further subject to the following limitations and exclusions, and without limiting the generality of the foregoing, no liability or recourse shall exist, and no warranty coverage shall apply in the following cases:
- For any accidental damage caused, including by human action or inaction; or
- For any negligence, abuse, or rough, non-conforming, abnormal, or inadequate use by the buyer, as well as any deliberate or intentional action and any act of vandalism; or
iii. For any improper installation, improper adjustment, or inappropriate assembly; or
- For any improper storage of the Products sold by the buyer; or
- For any modification, repair, or replacement of the Products sold that has not been carried out by Quais Bertrand or any third party authorized by it or any modification, repair, or replacement of the Products sold not authorized in advance by Quais Bertrand; or
- For any damage caused to the Products sold due to the condition of the waterbed in which the Products sold were installed; or
vii. In case of non-compliance with any warning notice or other notification concerning the Products sold, its installation, inspection, cleaning, or maintenance appearing on the Products sold themselves, their packaging, or in any manual provided by Quais Bertrand; or
viii. If the identification numbers or marks on the Products sold have been changed or removed; or
- Any force majeure event or unexpected weather phenomenon (strong winds, heavy rains, high waves, etc.); or
- Any damage caused by fresh water, salt water, or ice; or
- Transportation, installation, and uninstallation fees
Lake Light Warranty
Lake Lite, Inc. is the solar lighting industry’s most
innovative business offering quality solar marine lighting and boat lift solar
systems for fresh and salt water environments. Lake Lite focuses on dock, deck,
post, piling and safety marine solar lights but also specialize in solar
panels, battery trays and solar mounting kits for boat lifts. With innovative
designs on products, our lights and boat lift systems continually set the
standard for quality and longevity.
Products at Lake Lite are designed and engineered at our Indiana world
headquarter that allow us to extensively test and improve our solar lights and
boat lift systems. It’s the goal and mission of Lake Lite to manufacture unique
and quality solar lighting that exceed the expectations of our customers.
All lights are guaranteed with a one year warranty and customer service is
ready to respond to questions 7-days per week. Solar lighting is synonymous
with safety and this is why Lake Lite solar products are designed with quality
and durability. At Lake Lite, it’s our goal to provide solar lights and boat
lift systems that offer safety and convenience to enhance the nighttime boating
and lifestyle experience.
To submit a warranty claim with East Coast Docks please click the link below.